Third party cookies may be stored when visiting this site. Please see the cookie information.

Home Family Days Out Raspberry Pi & Electronics Blog

Stewart's Blog

Stewart Watkiss website to the world ...

(Children, computing, first aid and other ramblings ...)

The National Pandemic Flu Service – "Swine Flu Hotline"

The National Pandemic Flu Service has now been established. Effectively this is the Swine Flu Hotline which was planned for the autumn, but rushed through when the number of cases of the pandemic strain of H1N1 increased by a large number.

The new service is designed to relieve pressure on the GPs and other parts of the National Health Service (NHS) by allowing diagnosis and suitable treatment to be done over the phone and Internet.

Guidance for the public is still published on the NHS Direct website:

NHS Pandemic Flu Alert Information, but the guidance is to contact the National Pandemic Flu Service except in the following circumstances.

  • you have a serious underlying illness
  • you are pregnant
  • you have a sick child under one year old
  • your condition suddenly gets much worse
  • your condition is still getting worse after seven days (or five days for a child)

In the above circumstances you should phone your GP directly

In other circumstances you should use either the National Pandemic Flu website or phone the National Pandemic Flu diagnosis phone-line on:
0800 1 513 100
(or Minicom 0800 1 513 200)




The official guidance is to prepare in the following ways:

  • Learning to recognise the symptoms of swine flu
  • Establishing "flu friends" – friends and relatives who can help if you fall ill
  • Keeping paracetamol-based cold remedies in the house
  • Having a thermometer available so you can check your temperature if needed

Note: If you have elderly or vulnerable neighbours please check on them. They may need your help but be reluctant to ask for it. It is important you do what you can.

And to ensure good hand-washing hygiene as per the leaflets originally distributed around homes. See: Earlier blog post – Government Information on Swine Flu A(H1N1).

Further information

More information on the NHS Pandemic Flu pages

Or phone the Swine Flu Information Line on 0800 1 513 513.

Please leave comments using the facebook comments below.


UK days out, children and holiday information is also available on the Days Out Diary web site
Linux, LPI and the Quiz / Test Program posts are also available on the Penguin Tutor website
First Aid Information, first aid games and first aid practice test / quiz entries are also available on the First Aid Quiz Web site